Live view not working but record and playback is ok (briefly)

[Ryoden69]

I have four Arlo Q cameras.  All were working fine, we moved house and tried to set up on the new app, failed so I uninstalled and reinstalled app then removed all the cameras and started from scratch.  This time camera 1 was found and I thought it was going to work but the live view is not working, however it detects movement and records video which can be played back?

I reset the password and then live play magically started however after 1 minute it died again, now the screen reads "Your Arlo device appears to be offline"

It is both powered and at least was connected to the internet, constant blue light is on.

[ShayneS]

HI @Ryoden69

Are you still experiencing this issue? 

[Ryoden69]

No, when I moved the camera closer to the wi fi hub it seemed to connect ok, although it was only in the next room and I moved it into the same room.  The wi-fi is accessable all over the house with laptops and phones so I dont know why its so sketchy with the arlo camera?

[jguerdat]

House construction can cause this but I suspect it's due to some 2.4GHz interference from some other wireless device that may be nearby.