Arlo|Smart Home Security|Wireless HD Security Cameras
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How to view Arlo Q without being connected to base?

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  • ‎2018-10-06 02:01 PM
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Moe91367
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‎2018-10-06 02:01 PM

I have 6 cameras, Arlo Q and 5 Arlo Pros. I was told I can connect my 5 Arlo Pro cameras to the base and the Arlo Q works without connecting to the base. how do I view the Arlo Q without it being connected to the base?

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Streak2
Master Master
Master
‎2018-10-06 02:32 PM

If you have the basic plan then you can only have 5 cameras active at once.

If you have added the Q to your account using add device, Arlo Q etc. then you need to either upgrade your account to view more than 5 cameras at once or go into setting subscriptions and decide which 5 you want active at the same time.

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jguerdat
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Guru
‎2018-10-06 02:33 PM

Was this a kit with all 6 in it? If so, make sure when you set it up to use the right model/SKU or you'll only be able to use 5 at a time.

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