Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

How to view Arlo Q without being connected to base?

Reply
Discussion stats
  • 2 Replies
  • 659 Views
  • 0 Likes
  • 3 In Conversation
Moe91367
Follower
Follower

I have 6 cameras, Arlo Q and 5 Arlo Pros. I was told I can connect my 5 Arlo Pro cameras to the base and the Arlo Q works without connecting to the base. how do I view the Arlo Q without it being connected to the base?

2 REPLIES 2
Streak2
Master Master
Master

If you have the basic plan then you can only have 5 cameras active at once.

If you have added the Q to your account using add device, Arlo Q etc. then you need to either upgrade your account to view more than 5 cameras at once or go into setting subscriptions and decide which 5 you want active at the same time.

jguerdat
Guru Guru
Guru

Was this a kit with all 6 in it? If so, make sure when you set it up to use the right model/SKU or you'll only be able to use 5 at a time.