Arlo|Smart Home Security|Wireless HD Security Cameras
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Fast blinking amber, blue, and purple

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emjenkins29
Follower
Follower

I just moved to a new apartment and have set up my new wifi. I went to set up my Arlo and connect it to the new internet and I can't get it to work. I've never had any issues with it at all and am upset this is happening. I've tried a bunch of troubleshooting stuff but haven't gotten anywhere with it. I am connected to a 2.4ghz network, so that's not the issue. I've tried resetting it, that doesn't work either. At first, I could get it to scan the barcode and chime, but then my phone would never discover the device after searching. Now after holding the sync button, it's quickly flashing between amber, blue, and purple. I'm not sure what to do and I'm out of my 1-year warranty and can't afford a new one! I appreciate any help!

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @emjenkins29

 

The last thing to do would be to perform a factory rest on the camera then try and pair again.