Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Cannot find any power cord that is compatible with Arlo Q. Only see for Pro, Pro 2, Go, and Light.

Reply
Discussion stats
  • 1 Reply
  • ‎2020-07-21 08:37 PM
  • 808 Views
  • 0 Likes
  • 2 In Conversation
bfreed01
Aspirant
Aspirant
‎2020-07-21 08:37 PM

I cannot locate any power cord that is compatible with the Arlo Q.  I see them for Arlo Pro, Arlo Pro 2, Go, and Security light -- but none for Arlo Q.  Would a power cord for an Arlo Pro work with an Arlo Q?  

Labels:
0 Likes
Reply
Message 1 of 2
808
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2020-07-22 05:59 AM

It's just a microUSB connection but the plastic surround can be the issue for fitting it to the camera. If you have one that you want to try, plug it in and see if it will work. If it can't be fully seated, use a knife to (carefully!) shave the plastic until it does fit.

 

You can also try the Contact Support link at the bottom here to see if they can arrange for one to be sent.

0 Likes
Reply
Message 2 of 2
799
Discussion stats
  • 1 Reply
  • ‎2020-07-21 08:37 PM
  • 809 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.