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Cannot connect after entering name and time zone. Shows error.

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  • ‎2021-03-31 10:11 PM
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Anguyen583
Aspirant
Aspirant
‎2021-03-31 10:11 PM

After enter my arlo q name and timezone, it goes please wait to connect screen for 1 second then go directly to cant connect screen like in the picture. Tried to reset many time but doesn’t work. Please help
Thanks


B196AF36-7475-4974-B988-1E98A341AFE0.png
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jguerdat
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‎2021-04-01 06:09 AM

Use the Contact Support link at the bottom here. Then click on Live Chat and try the chatbot that pops up. If that doesn't lead to a resolution, continue on to a support agent.

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Swansey
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Aspirant
‎2021-04-13 08:57 AM

I have the same issue. Once  I set the timezone and hit okay the setup fails.

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