Arlo q synced blue light on but not appearing in app.

[Steveroyle]

Followed the setup and all ok to recognise device

When asked to name camera the next screen did not show device, just had add new device

Camera looks like it working blue light on & flashing

any thoughts how to see the camera within the app?

[ShayneS]

Have you tried the setup process on a computer? Do you receive the same result?

[Steveroyle]

Tried that without success
Phone Arlo helpline who made the camera discoverable and then allworked fine
Very helpful help line!

[ShayneS]

That is great news!

Let us know if you have any further questions.