Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo q indoor cam video is distorted

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  • ‎2019-01-26 06:47 PM
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cameraguy001
Tutor
Tutor
‎2019-01-26 06:47 PM

Bought an Arlo Q yesterday. Was working fine until now. Audio is having no issues. However, the video looks like the attached (almost like it is zoomed in). I tried resetting and it still is the same. Any suggestions?


C8AF14C6-98CA-4913-954E-59E9824C8D0C.png
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jguerdat
Guru Guru
Guru
‎2019-01-27 06:29 AM

What does live view look like - same thing? Is there anything on/over the lens? In the camera settings, under Video Settings, is there a Pan and Zoom area configured?

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Manyak
Aspirant
Aspirant
‎2019-03-25 11:51 PM
Had the same problem. I fixed it by zooming out on the video settings. Works fine again.
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