Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo q indoor cam video is distorted

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Tutor
Tutor

Bought an Arlo Q yesterday. Was working fine until now. Audio is having no issues. However, the video looks like the attached (almost like it is zoomed in). I tried resetting and it still is the same. Any suggestions?

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Guru Guru
Guru

What does live view look like - same thing? Is there anything on/over the lens? In the camera settings, under Video Settings, is there a Pan and Zoom area configured?

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Aspirant
Aspirant
Had the same problem. I fixed it by zooming out on the video settings. Works fine again.