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marc543
Aspirant
Aspirant

Arlo is sending me emails in Chinese without any option to unsubscribe - how to unsubscribe?

I am based in Hong Kong, hence the language, however I do not want to receive any newsletter emails, especially not in Chinese. I neither want to mark them as Phishing/Spam, as I do not want to miss any important ones but if they do not an option to unsubscribe, I will do so. Any other advice?

 

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StephenB
Guru Guru
Guru

@marc543 wrote:

Any other advice?

 


Go into settings, and look at your account profile.  At the bottom there is a setting that says "keep me up-to-date on the latest news, support, and more from Arlo."  If you haven't unchecked that, then I suggest doing that.

marc543
Aspirant
Aspirant

thanks, I've unchecked this. However i just wanted to change the language to ENG. Any way to do this?

StephenB
Guru Guru
Guru

@marc543 wrote:

However i just wanted to change the language to ENG. Any way to do this?


Not sure if support can change that or not.  I'm tagging the mods ( @JamesC and @ShayneS ), in hopes they will chime in.