Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Q won't Sync to me Linksys 1200AC router

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Rickb2020
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Installed the Arlo Q  1080 HD but it will not sync to my Linksys 1200AC WiFi.    Did a reset to Arlo, Changes password on the router, verifivied the Wifi name is correct, I have tried syncing it many times.  I sync and the blue light turns on, but when I show it the product code, the light stays blue for a few seconds then turns red and I get is Buzzz.. Does anyone know why this  would not sync.  it is very frustrating to buy a product and it does not work. 

 

 

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @Rickb2020

 

  Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support