Arlo Q subscription

[jadk]

Hi, i live in UAE, and am trying to upgrade my subscription for more than 7 days but can't find the option. Any help please?

[jguerdat]

Not all countries have the ability to upgrade the subscription.  Here's a list:

https://community.netgear.com/t5/Arlo-Knowledge-Base/What-are-the-available-Arlo-subscription-plans-...

[jadk]

Well that's not fair. I need more than 7 days storage and more than 1 Gb!! Why are you guys selling it in Dubai if you cannot support your customers??? i would have never bought it if i knew that!!!

[TomMac]

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jadk wrote:
Well that's not fair. I need more than 7 days storage and more than 1 Gb!! Why are you guys selling it in Dubai if you cannot support your customers??? i would have never bought it if i knew that!!!

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Not us guys...we're just users too.... Sorry for your problems tho.

Along those lines, Netgear would be the one's to talk to re same.

There is only one possiblity I can think of that would work,  Another user in a country with only basic service  opted to an account in a supported country and then moved the equipment... TBMK it worked fine

As to the 1GB, Netgear has not been enforcing the 1 GB limit in over a year since they removed the usage counter