Arlo|Smart Home Security|Wireless HD Security Cameras

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I received a new Arlo q today and I got it set up but now it stuck in a firmware update loop. I have tried everything, reset (gone through whole setup again) , power cycle, leaving it unplugged for hours l, leaving plugged in for hours and nothing is working. Very frustrating because the camera is useless. Any ideas how to fix it?

3 REPLIES 3

When you say reset...did you hold in the RESET button for 10 secs till the front LED flashed?

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Morse is faster than texting!
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yes I used a paperclip to reset the device twice, holding it for over 10 seconds until the led started to blink.

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