Arlo Q stopped working

[ncflyer]

I have 4 Arlo Q's and 3 of them are working fine.  the 4th camera is no longer working.  (i purchased the cameras about 10 months ago).

At this point I have turned the camera of/off a few times(unplugged), I have also performed a factory reset, by holding the reset button for 10 seconds.  This camera is still can't be discovered.  Since the other 3 cameras are working fine on the network I am assuming the 4th camera is the issue.

Any thoughts?  do i need to return the camera? is it still covered by a warrenty, i hope so since it's not even a tear old.

cheers,

paul

[jguerdat]

It would seem to be a hardware issue covered by the warranty. Open a case with support here.