Arlo Q, records movement, but error message on phone says it's not connected ??

[WWC47]

We have other Arlo Q cameras that work fine....added a 5th Q camera and it records movement videos that play back with sound, but the on screen message says it's not connected. Have removed and reinstalled several times...does it need ' a day ' to update firmware or software ?

WWC47

[jguerdat]

Have you rebooted the phone and reinstalled the app? Have you tried the web client?

[WWC47]

Interestingly the error message went away overnight....  since it was recording movement and putting videos into the library it HAD to be connected....so I thought I would just leave it alone overnight see if it straightened itself out .  

It did ...  I've seen this before with Q cameras....they go through the setup process fine, view the barcode , make the 'Chime ' sound , take a name, and say ' Finished ' and then they do not connect properly.  A day later they are fine.

It's almost like a delay in the app.

WWC47