Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Q+ keeps disconnecting for a month now

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Eyespied
Follower
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Has anyone had a cure for this? My Q has been taking itself off line now for a month. i need to go through the app to reconnect it, (big issue when I’m not physically there!!! - but why else would I want a camera????) but then it takes itself off line again next time I need to arm it. My other camera hasn’t missed a beat. The led light is orange when I finally get home to reconnect it, then it goes blue and is happy as larry, until I’m away and need to have it monitor for me.... Frustrated doesn’t even come close to how I feel right now!!!

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JessicaP
Arlo Employee Retired

Hey @Eyespied,

 

I would suggest to try resetting your Arlo Q+ by holding the reset button for 10 seconds till the front led flashes and you will have to resync again.