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Hey - can't add a second Arlo-Q. It will scan the code and chime, but then it makes an error sound and then won't connect. I returned it and exchanged it for another, thinking it was a hardware problem. Alas, it is happening again. Great product, would be awesome to get a second one working.
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I removed the special characters from my SSID and attempted to add the new camera.
It gave me the error that it couldn't connect.
However, I went back to the camera page and it was there.
Strange, but it's working now.
Thanks for your help!

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...ah yes - did the factory reset thing too.

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spostma,
Are there special characters in your SSID? You could try connecting the Q to a guest network first and allow it to update firmware and then try connecting to your primary network.
For more information on this, take a look here: Can special characters in a network name cause problems for Arlo Q?
JamesC
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I removed the special characters from my SSID and attempted to add the new camera.
It gave me the error that it couldn't connect.
However, I went back to the camera page and it was there.
Strange, but it's working now.
Thanks for your help!

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spostma,
Thanks for letting us know. Glad to hear this resolved the issue!
JamesC
