Arlo Q camera can't receonnect into my Dashboard after resetting it

[lfuragganan]

I have 4 Arlo Q cameras (around 5 years old).  One of them I reset it as was having issue (synch on/off). After reset the Arlo Q camera, I can't connect this anymore in my Dashboard. Looking at my Router, this Arlo Q camera is connected and has valid Internal IP address like the rest of my Arlo Q cameras. Scanned QR code successfully. But this one can't connect into my Dashboard (keep saying, that it can't be found). As I said, this camera connects into my router's Wi-Fi but my Arlo account Dashboard, can't find it. 

[jguerdat]

When you reset, did you also remove it from your account?

https://kb.arlo.com/000062665/How-to-factory-reset-an-Arlo-Q-or-Arlo-Q-Plus-Camera

[lfuragganan]

Yes, I removed the camera from my account. powered off/on the camera again and tried adding it, to no avail. I can see in my router that this camera got an IP address so it got connected to my router but not in my Account (Arlo Dashboard). I also tried connecting this in a different network (my sister's house). Same issue. 

[jguerdat]

Did you also try the reset procedure in the link above?

[lfuragganan]

Yes. I reset the camera using the procedure. 

[jguerdat]

Seems like a faulty camera. The current product, if you want to buy one, is the Essential Indoor.

[lfuragganan]

Wow. No one else can provide any more suggestions. Just the camera is defective? It was working until I reset it and removed it from my account. All of a sudden it's defective. The camera is getting IP address but not appearing/connecting anymore in my Dashboard. I just can't believe that my camera is defective. Anyway, I'm hoping that someone can still provide more suggestions but if not, then so be it. 

[lfuragganan · Accepted solution]

A little bit of persistence helps, I kept resetting the camera and tried adding it again (probably done around 7x). It finally worked, it got reconnected again. I don't know what I did differently from the previous (6x) attempts. But it got connected. I just can't believe that my camera is faulty all of a sudden. Thanks all for the suggestions.