Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Arlo Q -VMC 3040r6. How to stop alerts from going to email? Used to be a “banner alert"

Reply
Discussion stats
  • 1 Reply
  • ‎2023-11-08 03:13 PM
  • 1080 Views
  • 0 Likes
  • 2 In Conversation
jmuray
Follower
Follower
‎2023-11-08 03:13 PM

I just changed phones. The alerts used to be a temorary banner and sound alert. But now all the alerts to go my email. How to I stop it from going to email?

Firmware: .1.13.0.0_95_a58d08a_db3500e

0 Likes
Reply
Message 1 of 2
1,080
1 REPLY 1
DannyBearAgain
Master
Master
‎2023-11-08 04:30 PM

The banner alerts (push notifications) need to have permissions enabled, look in the phone settings for the arlo app.

 

The notifications types are decided by the mode/camera rules so check these also.

 

When you added your new phone and trusted it in the two-step verification menu, is it also selected as the primary device?

0 Likes
Reply
Message 2 of 2
1,075
Discussion stats
  • 1 Reply
  • ‎2023-11-08 03:13 PM
  • 1081 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.