Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Arlo Q Syncing Trouble

Reply
Discussion stats
  • 1 Reply
  • ‎2018-12-16 03:57 PM
  • 831 Views
  • 0 Likes
  • 2 In Conversation
Doni21
Follower
Follower
‎2018-12-16 03:57 PM

 At first I delete it completely from my app’then install my new router.I tried to connect it after I download the new app and it doesn’t sync.I tried it like six times it seem like it  simply refuse to connect. it does all the steps that I supposed to follow till the last one it’s taking time to look to be connected, then goes back to orange color,give me some tips please thank you for the help 

Labels:
0 Likes
Reply
Message 1 of 2
831
1 REPLY 1
TomMac
Guru Guru
Guru
‎2018-12-17 09:19 AM

Are you using WPA2 in your wifi ?  Any special characters in pw ?

--------------------------------------
Morse is faster than texting!
--------------------------------------
0 Likes
Reply
Message 2 of 2
815
Discussion stats
  • 1 Reply
  • ‎2018-12-16 03:57 PM
  • 832 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.