Arlo Q

[Trixie1943]

My LED is solid purple, meaning I am connected to WiFi but not internet. Camera has worked fine for several months and suddenly quit. I've tried syncing and reinstalling. When I get to the point of having the camera read the QR code off my phone, it won't read it. Help?

[jguerdat]

Purple means low WiFi signal. Move the camera closer or to a different location and see if it will work.

[Trixie1943 · Accepted solution]

I moved to within 15' of router with same results.  i finally removed by camera from the website and reinstalled.  Works great.

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jguerdat wrote:
Purple means low WiFi signal. Move the camera closer or to a different location and see if it will work.

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