Arlo|Smart Home Security|Wireless HD Security Cameras

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TamLee
Aspirant
Aspirant

I have read other posts on this issue and taken all recommended actions, including resetting the device and moving it closer to the router, and nothing has worked.  Has anyone found any solution to get the camera to work again?  Is the blinking amber, blue, and purple the end of life indicator?

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jguerdat
Guru Guru
Guru

Did you hold the reset button until the camera clicked and the LED started flashing amber?

TamLee
Aspirant
Aspirant

Regardless of how long I hold the reset button, the camera never clicks.  Eventually the amber light will come on constantly (not flashing) then after awhile it starts flashing amber, blue and purple.  Any other suggestions? 

jguerdat
Guru Guru
Guru

Sounds to me like it's dead.

TamLee
Aspirant
Aspirant

Yes, unfortunately that seems to be the case.  I'm definitely not happy with the short life of the product (just over two years).  Considering I've read other similar complaints, I do hope Arlo finds a way to have a more reliable product and extend the life.