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Arlo Q--Cannot get it to hear my kids talking into camera

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Jmhanks5
Aspirant
Aspirant

Help...I just purchased the Arlo Q...I have it set up and they can hear me talking to them, but I get nothing when the are trying to talk back to me.....

 

Any help would be Great!!

3 REPLIES 3
TomMac
Guru Guru
Guru

Just in case... make sure both the MIC and SPEAKER are toggled on in settings

 

there is also a speaker icon that toggles while in live view mode

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Jmhanks5
Aspirant
Aspirant

I have them all toggled on?? This is the reason I bought it, so I could see my kiddos and bonus talk to them for short conversations?!  Is there a telephone number for support?

Thanks so much!

TomMac
Guru Guru
Guru

As a PS... I didn't see the device and OS your using. 

I know a few people were having audio difficulties with the Iphone 6S/ ios 9.3.2

 

 

Support- look here; http://www.arlo.com/en-us/support/contact.aspx

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Morse is faster than texting!
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