Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2019-09-25 09:17 AM
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Mike61
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‎2019-09-25 09:17 AM

With the old app, my live view was crystal clear. Now with the new app, it is out of focus and cloudy. What’s up with that?

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jguerdat
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‎2019-09-26 06:52 AM

Since the app doesn't affect clarity in any way other than how it may be displayed, I'd suggest reinstalling the app, using a computer browser as well as downloading the video to view for comparison. I see no difference between new and old video. It may be that the camera lens needs cleaning.

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