Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo IOS App is not showing any records in my library

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Oparatori
Follower
Follower

Hi. I have been checking my IOS App, and I don't  have any new record in my library, since today, August 12th. The Arlo Web page still working fine, so I guess it is not a problem related to my hardware. Please, take note that just today we change the time zone in my country (Chile) Maybe it has some relation. Thanks

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JamesC
Community Manager
Community Manager

Oparatori,

 

To clarify, are you saying you see library recordings when using the web client but when logging into the same account via the mobile app you do not see any recordings?

 

JamesC