Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo IOS App is not showing any records in my library

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  • ‎2018-08-12 03:04 PM
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Oparatori
Follower
Follower
‎2018-08-12 03:04 PM

Hi. I have been checking my IOS App, and I don't  have any new record in my library, since today, August 12th. The Arlo Web page still working fine, so I guess it is not a problem related to my hardware. Please, take note that just today we change the time zone in my country (Chile) Maybe it has some relation. Thanks

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JamesC
Community Manager
Community Manager
‎2018-08-13 10:37 AM

Oparatori,

 

To clarify, are you saying you see library recordings when using the web client but when logging into the same account via the mobile app you do not see any recordings?

 

JamesC

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