Arlo|Smart Home Security|Wireless HD Security Cameras

Argo Q will not reset

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chardee05
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Follower

One of my Arlo Q cameras went offline. Now it will not reset.

 

I've tried removing power and removing the camera. When I plug it back in I only get a solid amber light and the reset button has no effect.

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jguerdat
Guru Guru
Guru
Open a case using the Contact Support link below here.
JamesC
Community Manager
Community Manager

chardee05,

 

Are you holding the reset button down long enough? Hold the reset button until you hear a "click" and the camera should reboot. You may have to hold the reset button for 10+ seconds before the reset initiates. Afterwards, you should be able to log in to your account and click "Add Device" to start the claiming process.

 

JamesC