Activity Zones Being Ignored by Arlo Q+

[Paul_S_B]

I am getting a lot of nusance motion alerts outside of the ares that I defined for detection. This is a brand new system to me so I am still learning, but it looses much value if I cannot correct this and will have to return for refund.

[JamesC · Accepted solution]

Paul_S_B,

After setting motion detection zones, you must then select those zones within your rules.

To do this, log in to your Arlo account and navigate to Mode > select your Arlo Q > select the mode you wish to edit > click edit on the desired rule > edit "Motion Detected" and select which zones you would like motion detection to be active in. Be sure to save your changes when finished.

JamesC

[Paul_S_B]

Thank you James as your instructions appear to have resolved my issue.  

[Magosanx]

I have the same exact issue as described above on my Arlo Q and still getting notifications for records outside the activity zone while I am having this zone selected in the settings as per your instructions.

[JamesC]

Magosanx,

Consider rebooting the camera and try again. Do you still see the same behavior?

JamesC