Arlo|Smart Home Security|Wireless HD Security Cameras
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Pinch and Zoom not working on alert images or live on Arlo iOS app

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  • ‎2019-01-06 10:32 AM
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Rhondalee
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‎2019-01-06 10:32 AM

When I pull up an alert image or live stream, I an unable to use a pinch or zoom to change the size. The image size does not change.

 

App version 2.6.3.

Device: Apple 8 (MQ8Y2LL/A), Software version 12.1.2

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JessicaP
Arlo Employee Retired
‎2019-01-08 09:21 AM

Hi @Rhondalee,

 

Try to update to the latest Arlo app version, which is 2.7.0 and see if that helps. Also try to restart your iPhone.

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