Need rma#

[jpetr480]

worked great out of box for 2 months than when i powered down and repowerd up no connection again

I have made 2 calls into tech support last one with agent 46119. I go thru same procedures over and over-

completed few factory resets

completed add new device both on macpro and iphone

amber blinks quickly, trying to connect after chime but never does connect and discover device

i am at end of rope and need rma but tech support either loses my record of first call or asks me same questions over and over

suggestions are welcome

Joe

[JamesC]

jpetr480,

I would like to assist you with this issue. I will reach out to you in a private message with more information.

JamesC