Log in issue

[rkimai]

Your session has expired message came up and wont allow me to access arlo.

[jguerdat]

Use your app or browser and log back in. This is normal operation.

[rkimai]

No it is not normal. I used normal login process. But it won't log me in. It is not wrong password or user name. Because i used fingerprint and no error.

[JamesC]

rkimai,

Are you only having trouble logging in on the mobile app? Are you able to log in using the web client?

JamesC

[Pandaonspeed]

I have exactly the same problem and it's only with the app

[JamesC]

Pandaonspeed,

Are you able to successfully log in to the web client using the same information?

Consider rebooting your mobile device. Do you still see the same issue?

JamesC