Arlo Q camera disconnects no matter the location in the house

[nordstrm]

no matter where I place the Arlo Q, it doesn't connect. I am in the same room with two Arlo Q's now, one has full signal and works great, the other won't connect. they are three feet away from one another. 

[TomMac]

I would do a reset of the Q...hold in the reset button for aprox ten secs till the front led flashes..

re-sync and see if that fixes it

[nordstrm]

Thanks...i tried that and now it won't re-discover. Not sure what to do now. I do wonder if this particular unit is faulty.

[TomMac]

I would do it again, remove the Q camera from the base ( use REMOVE DEVICE ) and then bring it back as if new ( add new device )....

If it fails again, it may be hardware, Contact Netgear Support ( or if recently purchased, exchange )

https://www.arlo.com/en-us/support/contact.aspx