Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Q Plus - Not able to discover the device

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  • ‎2019-05-17 08:40 AM
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Andrew_886
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Follower
‎2019-05-17 08:40 AM

I am really frustrated with my newly purchased ARLO Q Plus and I doubt if I have got a faulty device...

After I sync the device, have the blue light blinks, and scan the QR code with a chime, the blue light disappears and the solid amber light returns..  even I press "continue" for the app to search the device..... it runs for few mintues and finally pop up a message that "No Arlo devices found"....

I am really disappointed with the QC of your products... and the brand reputation of ARLO and Netgear

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ShayneS
Arlo Moderator
Arlo Moderator
‎2019-05-20 02:09 PM

Have you tried to sync the camera using a pc or the arlo mobile app?

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