Accidental removal of one Arlo Q / Effect on live feed of another Arlo Q / CVR Camera Assignment

[Flicker6]

I have 4 ARLO Q's at a remote location and I regularly restart them.  A few days back I removed "Camera A" instead of restarting it.  I then observed that the live feed on "Camera B" could no longer stream to any browser, or my iPhone, or my Fire Tablet.  I have restarted it repeatedly and even had someone go to the location and pull the plug on it but it still won't stream, won't detect motion etc...

I am wondering if somewhere, behind the scenes, the two devices are associated with each other.  The reason I think this is because of the challenges I have had with assigning cameras to CVR.    I initially subscribed "Camera A" to CVR.  I later subscribed "Camera B".   At some point I wanted to move CVR from "Camera B" to "Camera C" but I was prevented from doing so.  I also tried to move CVR to "Camera D" and was also prevented from doing so.  It seems I was restricted to CVR on only Camera A and B (the two cameras I initially signed up for CVR).  

Then suddenly one day a few months back I had CVR on all four cameras but I was only paying for 2 cameras, lucky me!  But all good things must come to an end because when my live stream broke on "Camera B" I went to "Manage Camera Status" and inactivated it and when I reactivated it the CVR on "Camera B" was no more and it still won't live stream to any browser or device.

It will be a few weeks before I will be able to do a hard reset on "Camera A" and I sure am curious if "Camera B" will start streaming again when I do.

[ShayneS]

Hi @Flicker6

I would suggest contacting customer support when you are able to troubleshoot with these cameras. I have attached the link here for you - Arlo Tech Support

[Flicker6]

Contact support?  That's funny.  Based on past experience I would prefer not to waste my time.  I have found the ARLO user community to be much more helpful than tech support.

[Flicker6]

Anybody able to recover from this condition or is the camera toast? Removed it, tried paperclip reset, it won't respond.   1yr 3 months old.  Boooooooo