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"Your session has expired. Please sign in to continue." on Arlo Android 3.0_28330

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2WheelGuy
Guide
Guide

I am unable to long into Arlo using the App. Andriod Version 3.0_28330

 

It was working a couple days ago.

 

The app asks me to log back in. I touch the fingerprint sensor and receive the message, "Your session has expired. Please sign in to continue." Log in is grey'ed out and forces me to restart the app. 

Model: VMB4000 | Arlo Pro/Pro2 Base Station

Accepted Solutions
JessicaP
Arlo Moderator
Arlo Moderator

Hi 2WheelGuy,

 

Try to reinstall the Arlo app on your phone device to see if that helps.

View solution in original post


All Replies
JessicaP
Arlo Moderator
Arlo Moderator

Hi 2WheelGuy,

 

Try to reinstall the Arlo app on your phone device to see if that helps.

View solution in original post

2WheelGuy
Guide
Guide

I uninstalled and reinstalled the app. That seems to have fixed the problem. Thank you.

djducky
Aspirant
Aspirant

Another thing that worked for me (using biometric also) is restart the app, and just logout if you can instead of logging in, hit cancel on the biometric check. Was able to get back in w/o reinstalling.