Arlo|Smart Home Security|Wireless HD Security Cameras
× Urgent: Activate Two-Step Verification
Arlo requires all users to activate two-step verification to continue to access your recordings, devices, and account.
Please enable this feature now. Learn More.

Order status

Reply
Discussion stats
  • 1 Reply
  • 114 Views
  • 0 Likes
  • 2 In Conversation
Popeg
Follower
Follower
I was trying to check the order status of my replacement cord. I spoke to someone a week ago and said it will be shipped but I have not heard anything since. For some reason all cameras won't charge but can be powered by the cord.
They are not even a year old yet worked great till about 2 weeks ago.
ShayneS
Arlo Moderator
Arlo Moderator

Hi @Popeg 

 

I have escalated your case & someone from support will be reaching out to you as soon as possible. I have provided your escalations number here:42312756