Arlo|Smart Home Security|Wireless HD Security Cameras
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Popeg
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‎2021-02-23 03:51 PM
I was trying to check the order status of my replacement cord. I spoke to someone a week ago and said it will be shipped but I have not heard anything since. For some reason all cameras won't charge but can be powered by the cord.
They are not even a year old yet worked great till about 2 weeks ago.
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ShayneS
Arlo Moderator
Arlo Moderator
‎2021-02-24 02:35 PM

Hi @Popeg 

 

I have escalated your case & someone from support will be reaching out to you as soon as possible. I have provided your escalations number here:42312756

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