Arlo|Smart Home Security|Wireless HD Security Cameras

phone shows Arlo not connected to internet but reset works, PC arlo ok

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dmanosaka
Aspirant
Aspirant

Hi, 

My phone lately shows Arlo "not connected to the internet" and it won't resolve unless I reset the phone. On the PC the connection is fine.  Any suggestions on what might be the problem? Thanks.

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jguerdat
Guru Guru
Guru

When I see this (not often), I simply force close the app and open it again. No idea why it happens but that force close works every time.

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3 REPLIES 3
jguerdat
Guru Guru
Guru

When I see this (not often), I simply force close the app and open it again. No idea why it happens but that force close works every time.

dmanosaka
Aspirant
Aspirant
Thanks for the suggestion but didn't work. Phone still won't show live feed although it's recording triggered events. Cheers.
dmanosaka
Aspirant
Aspirant
Problem fixed. Found an ad blocker running in a hidden mode. Turned it off. Everything back to normal. Cheers.