Arlo|Smart Home Security|Wireless HD Security Cameras

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jcpainter69
Tutor
Tutor

For the last 6 months or so, every single time that I am viewing cameras & someone or something approaches my property the cameras will throw a "timed out" every time. By the time I reload the page & restart the live feed, whatever I was trying to view or record has come & gone. So I end up with no footage & not able to view the event. Btw, I live in a semi -sketchy part of town & have had my truck broke in 2 times so far... so I spent almost a $1k on these hunks of crap , thinking that these cameras might be useful. Wrong!!

    

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JessicaP
Arlo Employee Retired

Hi jcpainter69,

 

Is this happening on the web client on your computer or on the Arlo app on your phone device? 

jcpainter69
Tutor
Tutor

VmB4000r3   Firmware 1.14.0.2_2776    Mac Os   This happens on the web interface. 

JessicaP
Arlo Employee Retired

What web browser are you using? Have you tried clearing your cache/cookies on your web browser? Also try on incognito mode and a different browser to see if that helps,

Antlers59716
Aspirant
Aspirant

Did you ever reslove this issue? Its happening to all of my cameras 

JessicaP
Arlo Employee Retired

Hi Antlers59716,

 

Have you tried the following steps shown above? Is this happening on the web client on your computer or on the Arlo app on your phone device?