Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Arlo Pro says new batteries are dead. Shows battery life is 15% and dies couple of weeks later.

Reply
Discussion stats
  • 1 Reply
  • ‎2019-08-09 11:12 AM
  • 770 Views
  • 0 Likes
  • 2 In Conversation
JML1984
Follower
Follower
‎2019-08-09 11:12 AM

I have had my Arlo camera for around three years. After my latest battery replacement, I turned the camera on and the app shows that the battery life is 15%. After a couple of weeks, those batteries died. I replaced the batteries again. Those, too, showed to be 15%.

 

I bought each box of batteries separately so it isn't as if I got a bad batch. I have no idea what the issue is. Any ideas?

Labels:
0 Likes
Reply
Message 1 of 2
770
1 REPLY 1
JessicaP
Arlo Employee Retired
‎2019-08-12 12:18 PM

Hey JML1984,

 

Try to read this article to learn how to extend your battery life from your Arlo Pro camera: How can I extend my Arlo camera's battery life?

0 Likes
Reply
Message 2 of 2
742
Discussion stats
  • 1 Reply
  • ‎2019-08-09 11:12 AM
  • 771 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.