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how to remove a "checked marked" phone under trusted devices. VMC 3040

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motlemmurk
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‎2022-07-11 03:29 PM

There is a phone in my trusted device list that is not mine and I can't delete it. I assume because it has a check mark next to it. When editing under trusted devices the garbage can does not appear next to this device. I deleted the Arlo App and reinstalled, that phone is still listed and is check marked and I can't delete it. 

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StephenB
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‎2022-07-12 05:14 AM
@motlemmurk wrote:

There is a phone in my trusted device list that is not mine and I can't delete it. I assume because it has a check mark next to it. When editing under trusted devices the garbage can does not appear next to this device. I deleted the Arlo App and reinstalled, that phone is still listed and is check marked and I can't delete it. 

The first step is to uncheck it.  Then you should be able to delete it.

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