geofencing not arming

[royemello]

LG Q70 - all setting are correct -  ALL OF THEM. started after last 6/1/22 update. dwn loaded new version 3 times - still not working.

 one time it registered  ( finally ) i was away 8 miles from my hm..

 same settings - all correct for 4 yrs. -  all permissions correct - - 

 got a fix yet ??

[Dannybear]

The furthest I got was 10miles away or 30mins later, been this way for years for me. What I have to do is to pull over when outside the zone, open the app to let arlo know where the phone is.
No, no fix yet.

[royemello]

with range set to medium - . it would arm about 1/4 mile from hm. then after last update - it wont arm.. & yes app ( permissions) working in background all the time. i ride a motorcycle. having to stop & arm is not always easy.

or even safe.

 why cant they just make it work ? as advertised  & sold.

 i sure wont buy any add ons - if they cant make the simple things work.

[Dannybear]

I mentioned that pulling over to open the arlo app as an example of what is required to make the mode change. I can’t operate a phone while driving since it is illegal with a $1k+ fine. Not a good outcome.

I too wound like a fix implemented, have been waiting years though. All I can do is to manually set the mode before I leave home so I know what mode I’m in.

[JamesC]

If you set the geofencing radius to small, do you experience any better behavior?

JamesC

[royemello]

it " might" self arm in about 6 to 8 miles. 

all other functions on my lgq70 " spectrum " phone work as there always have - weather etc.

& those locations are spot on ( to my door step even)

[Dannybear]

JamesC

If you set the geofencing radius to small, do you experience any better behavior?

No, tried different zone sizes with no improvement.

As a guess the mobile app either does not know you have gone out of the zone or the app is unable to access the arlo server to update it’s location change. I have push notifications for geofencing enabled but not getting them immediately exiting zone like I did  back in 2018.

[royemello]

 currently -zone set to small - arlo might arm at 6 to 8 miles out of zone - set to med - 10 to 12 miles out.

 all setting 100 % correct. all this since last 6/2022 update. even updated app - yesterday - no change

[royemello]

arlo app is NOT checking GPS fast or enough times - heck my  weather app is more accurate.

now when i turn on app - it says NO internet - even when way out of zone. ( yea its a cell phone)

 ( app running in back round) then 10 sec later app comes alive. but still no location.

 SO the GPS in APP is FAULTY

[royemello]

today - arlo says - arlo appears to be off line - no all 3 lights are green & im on hm pc  so i got internet.

 & arlo app is armed. 10 sec later - app comes alive.

 so what now app dont work at all ? ( all setting correct ) - updated app yesterday & triple ck'd all setting after.

[royemello]

any hope of a fix ?

 arlo keeps asking for for $ (sales etc)  how can i tell others if app dont work.

 plz read my follow up messages - 

 app is NOT linking with gps  - correctly - worked ok - till last arlo secure update of 6/22.

 my weather app - does a better job of location

 plz get the techs to fix what they broke 6/22

[royemello]

yesterday i saw my main unit & cameras - re set.

 mobile app asked me ( this am) if i wanted to extra system features .

 then arlo asked me to enable " location"  i agreed

 and geofencing ( altho slow) worked - & on return hm ( 6 hrs later) although slow - but it worked as it has in the past.

 gps location should my faster - - but hey - at least it worked.

 so what ever you did - - its the issue.

 ill use it again - tues wed / etc/ keep ya posted

\ have a nice holiday

[royemello]

plz read my messages from today - what ever ya did - it worked - ill keep ya posted. thx

[Dannybear]

Yeah, my geofencing is working much better now that I plug the phone into the car charger. I now get the notifications @200m away from home either direction. If I unplug the phone I get them up to 10miles away, or when I return to the wifi zone.

Further research on geofencing development sites suggest sloppy app development is the cause.

[royemello]

james - geofencing worked fine  - till last update - its the same thing. what ever yall did was the fix - plz can you redo it again - its exactly the same  =- gps " location is off"

[royemello]

 does not matter - gps is NOT registering - exactly the same as before

[DannyBearAgain]

Arlo got into my system a few days ago and fixed the granted geofencing issue. Working well after that then stopped working again today. Granted access device login session had expired. Can’t win I guess.