error message for Arlo Pro base station error 4012

[mkunzle]

When I wanted to update my 5th camera I got a message Base station error 4012. What does that mean?

[jguerdat]

Dunno.  Try power cycling the base and try again.

[TomMac]

base_station_error_4012  is usu an update error

[JamesC]

mkunzle,

Did power cycling the base station as suggested above resolve the issue? Are you still seeing this error message?

JamesC

[T20]

What is the cause of error message 4012?

power cycling (both camera and base station) does not resolve the issue..

[uumpa74]

I got the same message "base station error code 4012". When I go to that particular camera under settings, it says an update is available. When I click to update, it says "upgrade version invalid".

[uumpa74]

So how do you fix it?

[mw53]

I had the same problem / same symptons. After a power cycle of the base station and logging out of the Arlo website, the problem disappeared.

[JamesC]

T20,

What are you doing when you see this error? Do you see it on both the web client and mobile app?

Are you still seeing this error message?

uumpa74,

Did the firmware update complete on it's own overnight? Are you still seeing update available?

JamesC

[Pxyl]

what does error 4012 mean-- got as far as update to firmwre 

[JamesC]

Pxyl,

This could indicate an issue with receiving the firmware update. Did your system automatically receive the update overnight?

JamesC