Arlo|Smart Home Security|Wireless HD Security Cameras

disappearing arrows

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ksss11
Luminary
Luminary

VMB4000 w 3cameras..Got up to check videos from last night and all of the arrows from choices have disappeared. like on Modes- the Armed is on(green circle next to word) but the arrow on the right has gone away if I click in the now blank area,  it reacts as if the arrow is there)...and arrows to click on in the screen within mode for motion sensitivity, etc changing are gone too...also 2 cameras dont show battery icon now and the other does not show internet icon, however all are still recording when they should and I can go live and everything. Was there an update or did the storm last night cause something to go wrong? The base has all 3 lights on it. Any ideas?

4 REPLIES 4
steve_t
Master Master
Master

I noticed that last night but it seems to be fixed now

JamesC
Community Manager
Community Manager

ksss11,

 

Are you still seeing this behavior today? I've tested and have not experienced any issues with the interface as you describe.

 

What browser are you using?

 

JamesC

ksss11
Luminary
Luminary

I am experiencing this again since yesterday..also only have the 'ear' and 'walking man' symbols on cameras..i use chrome (which updated and all I still cannot use the microphone feature)

JamesC
Community Manager
Community Manager

ksss11,

 

It sounds like a display problem with your browser. Clear your browser cache and try again to see if you get the same behavior.

 

You might also try a different browser to see if you get the same results.

 

JamesC