base station not found

[cdarick]

i am setting up the arlo wireless pro system.  samsung s7 phone synced up fine with the base station.  surface pro 4 says it can't locate the base station.  tried a number of times now with same result.  this is model vmb4000 base station.    2 green lights are on indicating power is on and internet is connected.

thanks for any help.

i have not synced cameras yet.  i wanted to get the tablet connecting issue resolved first.

[Streak2]

On the Surface are you opening a browser and going to 

https://arlo.netgear.com/#/login

to try and login using the same credentials as when you login using the Android app. on your S7?

[cdarick · Accepted solution]

funny thing, i rebooted the base staion numerous time,and restarted the surface pro 3 numerous times, and then they magically found each other and everything is good since then.  thanks for repsonding to my inquiry.