arlo pro not working

[vgaquino]

arlo pro not working how can i trooble shoot i do the right set up  but still no device showing on my online its only been 1mos that i have been using my arlo pro and because it was disconnect so i set up again to do add device but not working anymore so what will i do i know is still under warranty. let me know the best thing to do. Thank you.

[steve_t]

What have you tried? You press the sync button on the base station and the green LED blinks showing it's ready to sync a camera. You briefly press the sync button on top of the camera and the blue LED on the front of the camera flashes. Are these things happening?