Arlo|Smart Home Security|Wireless HD Security Cameras

arlo pro my cameras stop recording from time to time

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sammond
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Follower

I have had a few issues and need help please

 

my cameras stop recording from time to time, they go for awhile after i set up my own mode and then after a week or two they stop recording.  i will still get notifications on my iphone but when i look there is nothing.

 

i tried deleting my mode that i created and i made a new one, same thing happened, they for for about a week or so and then stopped.  

 

now today they stopped again, yesterday they were fine

 

i have created my own settings from both the app and online via your site and a computer

 

also there was a setting to where i chould choose how long the cameras recorded for, now it isnt there?  

 

please help

sam 

 

2 REPLIES 2
steve_t
Master Master
Master

There's a brand new app just released for iOS. Give that a go

JamesC
Community Manager
Community Manager

sammond,

 

As mentioned above, did installing the most recent Arlo mobile app update help resolve the issue? Please let us know.

 

JamesC