Arlo|Smart Home Security|Wireless HD Security Cameras

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Patches69
Follower
Follower

Dear Community,

 

I have 2 Arlo Q's and 1 Arlo Q plus. When they work its great, but even tough I have 100% wifi, with a huge Fibre (300MB) internet connection, they all need regular rebooting.After a few days they just intemittently completely stop working. I can't restart them from the app, so I need to physically disconnect and connect again. This is clearly not a work around if you are not at home. I need to restart each device around once a week. Has anyone else seen tis problem? I see a lot of relibality posts for these devices. Please advice and Arlo Netgear; please take note

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conn412
Aspirant
Aspirant
I have Arlo Q and I’m having the same problem. The live feed is not showing up, no recorded video in the library but still getting notifications that there’s a motion detected. Please help.
JamesC
Community Manager
Community Manager

Patches69,

 

When you say it completely stops working, what are you experiencing? Are you able to live stream, manually record? Are motion detection events still recorded?

 

conn412,

 

Are you getting an error messaging when attempting to live stream? What are you experiencing when clicking the live stream button?

 

JamesC