Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Why is the Arlo web portal asking for access to my computers' camera and mic?

Reply
Discussion stats
  • 26 Replies
  • ‎2023-07-22 01:20 PM
  • 7576 Views
  • 1 Like
  • 12 In Conversation
AikaneKai
Luminary
Luminary
‎2023-07-22 01:20 PM

This is coming up when I log in to view my cameras on my.arlo.com

 

I've told it no, of course, but what are you trying to pull?

 

 

Labels:
0 Likes
Reply
Message 4 of 27
Views icon 7,576
26 REPLIES 26
ShayneS
Arlo Moderator
Arlo Moderator
‎2023-09-27 10:19 AM

@AikaneKai There will be an update coming to address this concern. I will be sure to provide another update as soon as I have more info. 

0 Likes
Reply
Message 26 of 27
Views icon 779
ShayneS
Arlo Moderator
Arlo Moderator
‎2023-10-04 11:30 AM

There was an update deployed to address this concern. You should no longer be asked for camera access. Please let me know if you are still experiencing this.

 

Thank you 

0 Likes
Reply
Message 27 of 27
Views icon 5,885
Discussion stats
  • 26 Replies
  • ‎2023-07-22 01:20 PM
  • 7577 Views
  • 1 Like
  • 12 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.