Arlo hub

[K57]

Why do 2 Arlo hubs show up on my account

[jguerdat]

Bases with the siren built-in will show that - note the siren icon attached to the listing. The second/bottom one is the siren identification which you can rename to keep things straight if you need.

[StephenB]

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@K57 wrote:

Why do 2 Arlo hubs show up on my account

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We need some more information here.

In particular

• Are both hubs shown as on-line?
• Did you ever have a different hub than the one you are using now?

Screen shots would be helpful - perhaps using the browser (my.arlo.com).

[K57]

I’ve attached a photo.

[StephenB]

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@K57 wrote:

I’ve attached a photo.

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Thx, that helps. Some hubs do show up that way - no idea why. 

There's no way to fix it, but on the other hand it doesn't create any problems either.

[K57]

Thanks Stephen. Just wondered why it showed 2.

[jguerdat · Accepted solution]

Bases with the siren built-in will show that - note the siren icon attached to the listing. The second/bottom one is the siren identification which you can rename to keep things straight if you need.

[K57]

Awesome! Thanks for responding. I would always wonder if you hadn’t.