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When I try to add new iPhone as trusted device, getting "Oops! An error occurred."

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  • ‎2019-10-27 09:33 AM
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jxkai12
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‎2019-10-27 09:33 AM

When I try to add a new iphone as a trusted device I just get the message "Trust this device Oops! An error occurred. Try again." Please fix this.

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jxkai12
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‎2019-10-29 04:47 PM

I deleted the app and reinstalled it. After doing that I was able to trust a new device.

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JessicaP
Arlo Employee Retired
‎2019-10-29 03:40 PM

Hi jxkai12,

 

Could you provide a screenshot that shows this error?

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jxkai12
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‎2019-10-29 04:47 PM

I deleted the app and reinstalled it. After doing that I was able to trust a new device.

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  • ‎2019-10-27 09:33 AM
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